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Wander Counselling Terms and Conditions

Appointment and Fees

  • Counselling sessions are 60 minutes in duration
  • The fee is $160 per session
  • Payment details will be provided at the time of booking


Cancellation Policy

  • A minimum of 24 hours’ notice is required to cancel or reschedule an appointment
  • Late cancellations or non-attendance may result in the full session fee being charged


Online Sessions

Online counselling is offered via secure platforms. Clients are responsible for ensuring privacy, a stable internet connection, and an appropriate environment during sessions.


Client Responsibilities

Clients agree to:

  • Provide accurate and relevant information
  • Attend sessions on time
  • Engage respectfully in the counselling process


Service Limitations

Counselling is not a crisis or emergency service. If you are experiencing an emergency or immediate risk, please contact emergency services or a crisis support line.

If you are in crisis or at immediate risk, please contact emergency services or a 24/7 crisis helpline. Wander Counselling Service is not a crisis or emergency service.

The information on this website is for general informational purposes only and does not replace professional medical, psychiatric, or emergency care. Counselling outcomes vary for each individual. 

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